DAZN For Business Help

Troubleshooting streaming or rebuffering problems

When troubleshooting streaming or rebuffering issues DAZN For Business finds that it is
often due to poor connectivity with your venue’s network.

Below are a few suggestions on how to improve your overall streaming experience.

  • Try another event and see if it works

  • Perform a speed test on your TV app and check that your internet connection speed meets our minimum requirements

  • If possible, connect your device with an ethernet cable to your router or modem

  • Reduce the number of devices using your wi-fi network

  • Restart your modem and/or router

  • Restart your DAZN TV device

If you are still having problems, we suggest that you contact your internet service provider to discuss your home network connectivity to improve your streaming quality while watching DAZN.

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Speak with our digital assistant. They'll ask a few quick questions and then pass you to a customer care specialist to help resolve your query.


Speak to one of our customer care specialists who'll be ready to resolve your query between Monday - Sunday: 12pm - 10pm.

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